Discover how leading businesses use technology to craft highly personalized, data-driven customer experiences. In this engaging session, Ken Gray, a seasoned digital strategist with over 20 years of experience and a 2x Sitecore Strategy MVP, will share how to leverage tools like CRM systems, AI chatbots, and more to drive customer satisfaction and loyalty. Learn how real-time data can elevate your customer interactions and hear a compelling case study of a business that successfully transformed its customer experience using technology. Walk away with actionable insights to implement in your own strategy.

Takeaways:

• Overview of tech tools for personalizing customer experiences (CMS/DXPs, CRM, AI, chatbots)
• Implementing real-time data to enhance customer interactions
• Case study: How one organization successfully used technology to elevate its customer experience

Date and Time:
📅 October 3rd, 2024
🕖 7:00 PM EST

Links to Join: Fill out the form above. 

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• Website: Site Catalyst | 3CX Consulting

Don’t miss this opportunity to learn from an industry expert and transform your customer experience with the power of technology. Register now to secure your spot!